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Platform Support

Technical problems, blocked advertising accounts or pages, unavailable URLs, missing settings, etc.
Benefit from our many years of expertise around Facebook & Instagram, LinkedIn, Google my Business, YouTube, Twitter, TikTok & Co and our good relations to the different platforms.

Our platform specialists will be happy to assist you with support and can help you with many of your challenges in an uncomplicated way.

Support & Assistance
BY TELEPHONE, BY E-MAIL, VIA SCREEN SHARING OR ON SITE

BY TELEPHONE OR E-MAIL

We are happy to support you by phone or e-mail. You will receive our telephone number or a direct support e-mail address.

SCREENSHARING & VIDEO CONFERENCING

Whether with Microsoft Teams, Zoom, Webex or Team-Viewer, we are flexible and can support you via screen sharing and video conferencing.

ON SITE AT YOUR PLACE OR WITH US IN AADORF

You prefer to receive hands-on assistance directly on site? No problem, we would be happy to visit you in your office or you can come and see us in Aadorf.

INVOICING

NOT CHEAP, BUT WORTH THE MONEY!

OFFSETTING AFTER EXPENSES

We charge for support requests according to time spent at Euro 200.00 / CHF 220.00 per hour (consultant)
and for more complex questions at Euro 250.00 / CHF 280.00 per hour (Senior Consultant / Head of).

SUPPORT SUBSCRIPTION

For returning customers with regular support needs, we offer support packages and prioritized support.

Your platform specialists

They know all about it and will help you!
Stefano Lungaretti
Head of Platforms
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Stefano Lungaretti
Head of Platforms

Civil engineering drafting, information technology, business administration and now social media management - there is hardly a topic in the IT and business sector that Stefano has not yet risked to take a look at. At Hutter Consult AG, our favourite Italian guy is responsible for business development in connection with the expansion of our agency platform services. In addition, as an experienced project manager and Head of Platforms, he is the first point of contact for customers in all matters and needs relating to the actual platforms. He finds and enables the implementation of sustainable, efficient and technology-based tool and platform solutions for successful social media management.

In private, his two little sons like to keep him busy - except when Daddy treats himself to a cigar and a whiskey on Sunday evening after the obligatory Sunday dinner at his parents'. Then he finally has a moment to himself.

stefano[at]hutter-consult.com
Phone +41 52 508 70 10 (head office)
Phone +41 52 508 70 23 (direct)
Mobil +41 79 323 91 20
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Livia Mosberger
Consultant Digital Platforms
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Livia Mosberger
Consultant Digital Platforms

Livia was recruited directly from her university lecture room to the Hutter office, where she is now part of our most attractive platform team, well equipped with a wild curly mane and a freshly acquired bachelor's degree.

Hutter Consult now holds the first position in Livia's curriculum vitae after a commercial apprenticeship with the St. Gallen Farmers' Association, studies at the Graubünden University of Applied Sciences and various internships. Yessss.

Livia is a typical digital native who is usually always on. Funny that she still knows television - she only uses it to watch the Simpsons. And if there is still a little time left for offline time, then Livia likes to play the French horn at Stadtmusik Gossau.

livia[at]hutter-consult.com
Phone +41 52 508 70 10 (head office)
Phone +41 52 508 70 16 (direct)
Mobile +41 79 929 32 90
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Dorian Kostanjsek
Consultant Digital Platforms
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Dorian Kostanjsek
Consultant Digital Platforms

Dorian Kostanjsek is graduated in business informatics and audio engineering and now a part of the platform as well as the ads team as both consultant and advertising specialist because of his ultra-exciting knowledge in IT and audio engineering. He also makes sure that the HuCo internal IT structure works like Swiss clockwork.

And in case you want to get into the music business, Dorian also offers 11 years of event and music experience and has tried his hand in the music business from song production to club operations in the past.

Privately Dorian lives for sports and music. And because his name is so complicated, he has made a virtue out of necessity and collects misspellings of his surname.

dorian[at]hutter-consult.com
Phone+41 52 508 70 10 (central)
Phone +41 52 508 70 17 (direct)
Mobile +41 78 793 36 87
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